Privacy Policy

1. Introduction

Podelf ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

2. Information We Collect

We may collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, and password.
• Podcast Content: Audio files, video files, or URLs you upload to our Service for processing.
• Usage Data: Information about how you interact with our Service, including pages visited, features used, and actions taken.
• Payment Information: Billing details processed securely through our third-party payment processor. We do not store your full credit card number.
• Device & Log Data: IP address, browser type, operating system, and referring URLs collected automatically.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your podcast content and generate marketing assets
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity

4. Your Podcast Content

Your podcast audio and video files are processed solely to provide the Service. We do not use your content to train AI models. Your content remains yours. We retain processed content only as long as necessary to deliver the Service and as specified in your account settings.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist us in operating the Service (e.g., hosting, payment processing, AI processing, analytics).
• Legal Requirements: When required by law, subpoena, or similar legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data, including encryption in transit and at rest. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

8. Cookies & Tracking

We use essential cookies to operate the Service and optional analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at privacy@podelf.com.

10. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@podelf.com.